Advanced Order Management Supervisor

Olive Branch, Mississippi

Date Posted: 6/17/2021

Job Snapshot

Employee Type: Full-time
Date Posted: 6/17/2021

Job Description

The Advanced Order Management (AOM) Supervisor is responsible for driving efficiency in order fulfillment, distribution execution, and system execution. The individual in this position will play a vital role in ensuring order priorities are appropriately managed and communicated to all stakeholders within the DC network.


Duties and Responsibilities:

Supervise the AOM team to ensure all job functions are performed accurately and in a timely manner
Ensure team members are focused on appropriate priorities to drive business efficiency and success on a daily basis
Develop employees and cross train them in all functions of the department
Track expedite orders to completion and follow up with internal and external Milwaukee business partners as needed
Pro-actively work with manager/AOM leads/operations team to address order failures, and remedy in a timely manner
Develop and maintain collaborative relationships with internal customers, operations, customer experience, and supply chain teams
Track and report necessary performance metrics to OBDC leadershipEducation and Experience Requirements:
Detail-oriented, analytical with strong organizational, problem-solving, and follow-up skills
Distribution experience is a plus
Solid understanding of AOM and waving job functions is preferred
Able to analyze and interpret data to make decisions
Excellent written and verbal communication skills
Able to communicate with departments across the organization
Proficient in Microsoft Suite (Excel/Power Pivot/Word/PPT)
Demonstrated ability to manage multiple and changing priorities simultaneously
Self-starter with initiative. Must be able to execute tasks with minimal direct supervision
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